AI Agents & Automation Training
Learn what AI agents are and how to put them to work — automating multi-step business tasks, connecting tools and reducing manual effort across your operations.
ToolsChatGPT, Zapier, agent tools
Duration1 day (customisable)
DeliveryIn-House / Outcall / Online
PricingBased on Pax
Overview
AI agents go a step beyond chatbots: instead of answering a single question, they carry out multi-step tasks and connect the apps your business already uses. This programme demystifies what agents actually are, where they genuinely help, and where they do not. Participants set up simple agents, connect data and applications, and automate chains of work such as sorting enquiries or preparing routine outputs. Just as importantly, the session covers human oversight, guardrails and how to measure whether an agent is really saving time, so automation is adopted with eyes open rather than hype. The programme runs under MAHA ASIA SAFETY TRAINING & CONSULTANCY, an HRD Corp registered training provider, and can be delivered in-house at your premises, as an outcall session, or fully online. Training may be claimable where applicable, subject to employer eligibility, programme approval and HRD Corp requirements.
What You’ll Learn
Practical, hands-on modules your team can apply immediately at work.
- What AI agents are and how they differ from chatbots
- common business use cases
- setting up simple agents
- connecting apps and data
- multi-step task automation
- human oversight and guardrails
- measuring results
- where agents fit and where they don't.
Who This Training Is For
Aimed at operations, IT-minded staff, team leads and business owners exploring automation to cut repetitive work. No coding is required, but a curiosity about how tasks connect across your tools will help.
Outcomes After Training
What participants will be able to do once the programme is complete.
Frequently Asked Questions
Do participants need prior experience?
No. The programme is structured to bring beginners up to a working level while still adding value for those with some experience. Modules can be adjusted to your team's starting point.
Is this training HRD Corp claimable?
It may be claimable where applicable, subject to employer eligibility, programme approval and HRD Corp requirements. We can guide you through the process.
Will AI agents replace our staff?
No — the training focuses on agents handling repetitive tasks so staff focus on higher-value work, with humans always overseeing the process.
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Ready to Upskill Your Team?
Tell us your company name, number of participants, preferred location and dates, and we’ll prepare a tailored quote for this HRD Corp claimable programme.
Available as in-house training at your premises, outcall at a client or event site, or online — whichever suits your team. Group sizes are flexible. Pricing is based on the number of participants (pax) and delivery mode. Contact us via WhatsApp for a tailored quote. Training may be claimable where applicable, subject to employer eligibility, programme approval and HRD Corp requirements.